20-2103. Pretext interviews; exception
An insurance institution, insurance producer or insurance support organization shall
not use or authorize the use of pretext interviews to obtain information in connection
with an insurance transaction, except that a pretext interview may be undertaken to
obtain information from a person or institution that does not have a generally or
statutorily recognized privileged relationship with the person about whom the information
relates for the purpose of investigating a claim where, based upon specific information
available for review by the director, there is a reasonable basis for suspecting criminal
activity, fraud, material misrepresentation or material nondisclosure in connection with
the claim.
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