20-2107. Investigative consumer
reports
A. No insurance institution, insurance producer or insurance support organization
may prepare or request an investigative consumer report about an individual in connection
with an insurance transaction involving an application for insurance, a policy renewal, a
policy reinstatement or a change in insurance benefits unless the insurance institution
or insurance producer informs the individual that the individual may request to be
interviewed in connection with the preparation of the investigative consumer report and
that upon a request pursuant to section 20-2108 the individual is entitled to receive a
copy of the investigative consumer report.
B. If an investigative consumer report is to be prepared by an insurance
institution or insurance producer, the insurance institution or insurance producer shall
institute reasonable procedures to conduct a personal interview requested by an
individual.
C. If an investigative consumer report is to be prepared by an insurance support
organization, the insurance institution or insurance producer desiring the report shall
inform the insurance support organization whether a personal interview has been requested
by the individual. The insurance support organization shall institute reasonable
procedures to conduct the interview, if requested.
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