§437B-11  Prohibited practices.  In
addition to any other grounds for disciplinary action authorized by law, the
following acts or omissions related to the repair of motor vehicles shall be
grounds for invoking the enforcement procedures of section 437B-12:



(1)  Making or authorizing in any manner or by any
means whatever any statement written or oral which is untrue or misleading, and
which is known, or which by the exercise of reasonable care should be known, to
be untrue or misleading;



(2)  Causing or allowing a customer to sign any work
order that does not state the repairs requested by the customer or the
automobile's odometer reading at the time of repair;



(3)  Failing or refusing to give to a customer a copy
of any document requiring the customer's signature, as soon as the customer
signs the document;



(4)  Any other conduct that constitutes fraud;



(5)  Conduct constituting gross negligence;



(6)  Failure to comply with this chapter or rules
adopted pursuant to it;



(7)  Any wilful departure from or disregard of
accepted practices or professional standards;



(8)  Making false promises of a character likely to
influence, persuade, or induce a customer to authorize the repair, service, or
maintenance of a motor vehicle;



(9)  Having repair work subcontracted without the
knowledge or consent of the customer unless the motor vehicle repair dealer,
mechanic, or apprentice demonstrates that the customer could not reasonably
have been notified;



(10)  Conducting the business of motor vehicle repair
in a place other than stated on the license except that mobile repair
facilities may be permitted if the license so indicates;



(11)  Rebuilding or restoring of rebuilt vehicles as
defined in section 286-2 in such a manner that it does not conform to the
original vehicle manufacturer's established repair procedures or specifications
and allowable tolerances for the particular model and year;



(12)  Subcontracting, recommending, or referring motor
vehicle repair work to, or in any way assisting, a motor vehicle repair dealer or
mechanic whose license or certification is not in full compliance with this
chapter;



(13)  Failure to directly supervise a motor vehicle
mechanic apprentice/trainee or motor vehicle mechanic helper;



(14)  Servicing mobile air conditioners without using
refrigerant recovery and recycling equipment that is certified by Underwriters
Laboratories, Incorporated or was in use by the motor vehicle repair industry
prior to December 31, 1989;



(15)  Performing service on any motor vehicle or mobile
air conditioner after January 1, 1994, without successful completion of an
appropriate training course in the recovery and recycling of CFC and HCFC
refrigerants, which included instruction in the proper use of refrigerant
recovery and recycling equipment that is certified by Underwriters
Laboratories, Incorporated; and



(16)  Violating chapter 342C. [L 1975, c 143, pt of §2;
am L 1977, c 34, §2; am L 1984, c 276, §8; gen ch 1985; am L 1989, c 77, §7 and
c 236, §1; am L 1990, c 316, §5; am L 1992, c 202, §33 and c 264, §6; am L
1998, c 199, §8]