§437B-15  Estimate for labor and parts. 
(a)  The motor vehicle repair dealer, mechanic, or apprentice shall give the
customer a written estimated price for labor and parts necessary for a specific
job prior to commencement of the job.  Such written estimated price need not be
given if waived in writing by the customer.  No charge in excess of fifteen per
cent of the estimated price, if the estimated price is less than $100, or ten
per cent of the estimated price, if the estimated price is in excess of $100,
shall be charged for parts and labor supplied in excess of the estimated price,
without the prior written or oral consent of the customer.  Such consent shall
be obtained at some time after it is determined that the estimated price is
insufficient and before the labor not estimated is performed or the parts not
estimated are supplied.  This provision may be waived in writing by the
customer, provided that such waiver by its terms shall be effective only after
the dealer or mechanic has made reasonable efforts to contact the customer. 
The form and content of any waiver shall be as prescribed by rule of the
board.  Nothing in this section shall be construed as requiring a motor vehicle
repair dealer, mechanic, or apprentice to give a written estimated price if the
dealer, mechanic, or apprentice does not agree to perform the requested
service.  A reasonable fee may be charged for making the estimate.



(b)  If any crash parts manufactured by anyone
other than the original vehicle equipment manufacturer are to be supplied or
installed, the estimate shall clearly state that fact and identify each of
those crash parts.  In identifying the crash parts which are not manufactured
by the original vehicle equipment manufacturer, the motor vehicle repair
dealer, mechanic, or apprentice may include information on any applicable
manufacturer's warranty and information about the part's compliance with any
certified testing program.



(c)  No motor vehicle repair dealer, mechanic,
or apprentice shall use crash parts which are not manufactured or supplied by
the original vehicle equipment manufacturer unless the owner of the motor
vehicle accepts the use of such parts and signs the estimate acknowledging the
use and source of the crash parts. [L 1975, c 143, pt of §2; am L 1976, c 38,
§1; am L 1987, c 272, §3; am L 1990, c 78, §1]