§90-3 - Rights, responsibilities, and expectations in volunteer relationships.
§90-3 Rights, responsibilities, andexpectations in volunteer relationships. (a) Every person regardless ofhis present economic condition, race, color, ancestry, political affiliation,religious affiliation, sex, age, physical or mental handicap, or marital statushas the right to volunteer his services to an agency. An agency has the rightto decline any voluntary offer of services, or if accepted, to releasesubsequently the volunteer who is no longer needed or who is found to beunacceptable.
(b) A volunteer providing services to anagency may expect:
(1) That he will be assigned a job that is worthwhileand challenging, and which permits him the freedom to use existing skills ordevelop new ones.
(2) That he will be trusted with information thatwill help him carry out the assignment.
(3) That he will be kept informed about what is goingon in the specific volunteer areas.
(4) That he will be provided orientation, training,and supervision for the job he accepts so he will know why he is being asked todo a particular task.
(5) That his time will not be wasted by lack ofplanning, coordination, and cooperation within the organization.
(6) That he will receive feedback as to whether hiswork is effective and how it can be improved.
(7) That he will be reimbursed for out-of-pocketcosts if it is the only way he can volunteer.
(8) That he will receive letters of recommendationand reference from his supervisor upon request.
(9) That he will be given appropriate recognition forhis volunteer services.
(10) That he will be provided a designated supervisor.
(c) A volunteer providing services to anagency has the responsibility to:
(1) Accept assignments given to him.
(2) Fulfill his commitment or notify the designatedperson of his change of plans.
(3) Follow guidelines and policies established by theagency.
(4) Respect the values and beliefs of others.
(5) Use time wisely and not interfere with the jobperformance of others.
(6) Provide feedback, suggestions, andrecommendations to his supervisor regarding the program.
(7) Be considerate, respect competencies, and work asa member of a team with staff and other volunteers.
(d) The agency utilizing the services ofvolunteers may expect:
(1) That the volunteer will fulfill his assignment asagreed upon or will notify staff sufficiently in advance if he cannot completeit.
(2) That the volunteer will not go beyond hiscompetencies and authority.
(3) That the volunteer will submit feedback,suggestions, and recommendations about the program to his supervisor.
(4) That the volunteer will maintain confidentialityand will respect and treat the recipients of volunteer services with dignity.
(e) The agency utilizing the services ofvolunteers has the responsibility to:
(1) Use volunteers to extend services withoutdisplacing paid employees.
(2) Provide each volunteer with a designatedsupervisor.
(3) Provide staff orientation and training in the useand supervision of volunteers.
(4) Define volunteer jobs that are meaningful to thevolunteer and commensurate with his abilities.
(5) Be alert to assignments for handicapped ordisabled volunteers.
(6) Make it possible for a volunteer to serve on atrial or probationary basis for a specified period.
(7) Provide orientation and training to improve thevolunteer's skills.
(8) Provide volunteers with clear instructions and anadequate work space.
(9) Accept the volunteer as part of the team,including him in training and staff meetings that pertain to his work.
(10) Establish and communicate clearly defined linesof supervision so that the volunteer knows to whom he is responsible.
(11) Provide appropriate recognition and appreciationto the volunteer.
(12) Provide written guidelines governing therecruitment, screening, utilization, and supervision of volunteers.
(13) Recognize an applicant's prior volunteer servicein evaluating fulfillment of training and experience requirements for stateemployment pursuant to rules adopted by the department of human resourcesdevelopment, the judiciary, and the board of regents of the University ofHawaii.
(14) Provide funds for volunteer benefits as specifiedin section 90-4.
(15) Provide recognition of paid staff for support andsupervision of volunteers. [L 1978, c 10, pt of §2; am L 1994, c 56, §21]