[§431:10H-116.6]  Denial of claims;compliance requirements.  (a)  If a claim under a long-term care insurancecontract is denied, the issuer, within sixty days of the date of a writtenrequest by the policyholder or certificate holder, or a representative thereofshall:

(1)  Provide a written explanation of the reasons forthe denial; and

(2)  Make available all information directly relatedto the denial.

(b)  Any policy or rider advertised, marketed,or offered as long-term care or nursing home insurance shall comply with thisarticle. [L 2007, c 233, pt of §3]