IC 8-1.5-3.5
Chapter 3.5. Water Bill Adjustments for Undetected Leaks
IC 8-1.5-3.5-1 "Unusually large bill"
Sec. 1. As used in this chapter, "unusually large bill" means a
residential water bill that reflects monthly water usage, in whatever
units measured, that is at least two (2) times the customer's average
monthly usage at the premises. As added by P.L.53-2004, SEC.1. Amended by P.L.2-2005, SEC.26.
IC 8-1.5-3.5-2 "Utility"
Sec. 2. As used in this chapter, "utility" refers to a water utility
owned or operated by a municipality. As added by P.L.53-2004, SEC.1. Amended by P.L.2-2005, SEC.27.
IC 8-1.5-3.5-3 Utility's discretion to adjust unusually large bill when excess usage
caused by undetectable damage to equipment
Sec. 3. Notwithstanding IC 8-1-2-103(a), a utility may adjust an
unusually large bill if the excess usage reflected in the bill is caused
by physical damage to any facility or equipment supplying water to
the premises and the damage:
(1) is not visible or detectable on the customer's premises
except upon excavation or some other disturbance of the
property; and
(2) is not the result of an act of the customer, or of any agent or
contractor hired by the customer. As added by P.L.53-2004, SEC.1.
IC 8-1.5-3.5-4 Adjustments to be in accordance with policies adopted by utility
Sec. 4. A utility that elects to adjust unusually large bills must do
so in accordance with policies adopted by the utility. The utility's
policies must specify the procedures by which a customer may
request an adjustment and prove the damage described in section 3
of this chapter. As added by P.L.53-2004, SEC.1.
IC 8-1.5-3.5
Chapter 3.5. Water Bill Adjustments for Undetected Leaks
IC 8-1.5-3.5-1 "Unusually large bill"
Sec. 1. As used in this chapter, "unusually large bill" means a
residential water bill that reflects monthly water usage, in whatever
units measured, that is at least two (2) times the customer's average
monthly usage at the premises. As added by P.L.53-2004, SEC.1. Amended by P.L.2-2005, SEC.26.
IC 8-1.5-3.5-2 "Utility"
Sec. 2. As used in this chapter, "utility" refers to a water utility
owned or operated by a municipality. As added by P.L.53-2004, SEC.1. Amended by P.L.2-2005, SEC.27.
IC 8-1.5-3.5-3 Utility's discretion to adjust unusually large bill when excess usage
caused by undetectable damage to equipment
Sec. 3. Notwithstanding IC 8-1-2-103(a), a utility may adjust an
unusually large bill if the excess usage reflected in the bill is caused
by physical damage to any facility or equipment supplying water to
the premises and the damage:
(1) is not visible or detectable on the customer's premises
except upon excavation or some other disturbance of the
property; and
(2) is not the result of an act of the customer, or of any agent or
contractor hired by the customer. As added by P.L.53-2004, SEC.1.
IC 8-1.5-3.5-4 Adjustments to be in accordance with policies adopted by utility
Sec. 4. A utility that elects to adjust unusually large bills must do
so in accordance with policies adopted by the utility. The utility's
policies must specify the procedures by which a customer may
request an adjustment and prove the damage described in section 3
of this chapter. As added by P.L.53-2004, SEC.1.
IC 8-1.5-3.5
Chapter 3.5. Water Bill Adjustments for Undetected Leaks
IC 8-1.5-3.5-1 "Unusually large bill"
Sec. 1. As used in this chapter, "unusually large bill" means a
residential water bill that reflects monthly water usage, in whatever
units measured, that is at least two (2) times the customer's average
monthly usage at the premises. As added by P.L.53-2004, SEC.1. Amended by P.L.2-2005, SEC.26.
IC 8-1.5-3.5-2 "Utility"
Sec. 2. As used in this chapter, "utility" refers to a water utility
owned or operated by a municipality. As added by P.L.53-2004, SEC.1. Amended by P.L.2-2005, SEC.27.
IC 8-1.5-3.5-3 Utility's discretion to adjust unusually large bill when excess usage
caused by undetectable damage to equipment
Sec. 3. Notwithstanding IC 8-1-2-103(a), a utility may adjust an
unusually large bill if the excess usage reflected in the bill is caused
by physical damage to any facility or equipment supplying water to
the premises and the damage:
(1) is not visible or detectable on the customer's premises
except upon excavation or some other disturbance of the
property; and
(2) is not the result of an act of the customer, or of any agent or
contractor hired by the customer. As added by P.L.53-2004, SEC.1.
IC 8-1.5-3.5-4 Adjustments to be in accordance with policies adopted by utility
Sec. 4. A utility that elects to adjust unusually large bills must do
so in accordance with policies adopted by the utility. The utility's
policies must specify the procedures by which a customer may
request an adjustment and prove the damage described in section 3
of this chapter. As added by P.L.53-2004, SEC.1.
