State Codes and Statutes
Statutes > Missouri > T23 > C354 > 354_440Information to be available to enrollees.
354.440. Every health maintenance organization shall makeavailable to its enrollees:
(1) The most recent annual statement of financial condition,including a balance sheet and summary of receipts anddisbursements;
(2) A description of the organizational structure andoperation of the health care plan and a summary of any materialchanges since the issuance of the last report;
(3) A description of services and information as to whereand how to secure them; and
(4) A clear and understandable description of the healthmaintenance organization's method for resolving enrolleecomplaints.
(L. 1983 H.B. 127)
