[§269-16.8]  Aggregators of telephone
service requirements.  (a)  For the purposes of this section:



"Aggregator" means every person or
entity that is not a telecommunications carrier, who, in the ordinary course of
its business, makes telephones available and aggregates the calls of the public
or transient users of its business, including but not limited to a hotel,
motel, hospital, or university, that provides operator-assisted services
through access to an operator service provider.



"Operator service" means a service
provided by a telecommunications company to assist a customer to complete a
telephone call.



(b)  The commission, by rule or order, shall
adopt and enforce operating requirements for the provision of operator-assisted
services by an aggregator.  These requirements shall include, but not be
limited to, the following:



(1)  Posting and display of information in a prominent
and conspicuous fashion on or near the telephone equipment owned or controlled
by the aggregator which states the identity of the operator service provider,
the operator service provider's complaint handling procedures, and means by
which the customer may access the various operator service providers.



(2)  Identification by name of the operator service
provider prior to the call connection and, if not posted pursuant to subsection
(b)(1), a disclosure of pertinent rates, terms, conditions, and means of access
to various operator service providers and the local exchange carriers; provided
that the operator service provider shall disclose this information at any time
upon request by the customer.



(3)  Allowing the customer access to any operator
service provider operating in the relevant geographic area through the access
method chosen by the provider or as deemed appropriate by the commission.



(4)  Other requirements as deemed reasonable by the
commission in the areas of public safety, quality of service, unjust or
discriminatory pricing, or other matters in the public interest. [L 1989, c
241, §1]