Florida StatutesChapter 23 MISCELLANEOUS EXECUTIVE FUNCTIONSPART I FLORIDA MUTUAL AID ACT(ss. 23.12-23.127)23.12 Short title.23.121 Policy and purpose.23.1225 Mutual aid agreements.23.1231 Florida Mutual Aid Plan; powers and duties.23.127 Powers, privileges, and immunities.PART II PAPERWORK REDUCTION(ss. 23.20-23.22)23.20 Legislative intent with respect to paperwork reduction.23.21 Definitions.23.22 Paperwork reduction; activities of departments.PART III CUSTOMER SERVICE STANDARDS(s. 23.30)23.30 Florida Customer Service Standards Act.