IC 12-12.5


    ARTICLE 12.5. QUALITY IMPROVEMENT
SERVICES



IC 12-12.5-1

    

Chapter 1. Bureau of Quality Improvement Services


IC 12-12.5-1-1

Establishment

    


Sec. 1. The bureau of quality improvement services is established
within the division.

As added by P.L.243-2003, SEC.12.


IC 12-12.5-1-2

Organization of bureau

    


Sec. 2. The director shall organize the bureau in the manner
necessary to carry out the bureau's duties.

As added by P.L.243-2003, SEC.12.


IC 12-12.5-1-3

Duties

    


Sec. 3. The bureau shall do the following:

        (1) Monitor services provided by the following:

            (A) An entity that provides services to an individual with
funds provided by the division or under the authority of the
division.

            (B) An entity that has entered into a provider agreement
under IC 12-15-11 to provide Medicaid in-home waiver
services.

        (2) Assist other bureaus in the division with quality assurance
or quality improvement activities.

As added by P.L.243-2003, SEC.12.


IC 12-12.5-1-4

Establishment and administration of complaint process

    


Sec. 4. The bureau shall establish and administer a complaint
process for the following:

        (1) An individual that receives services from an entity with
funds provided through the division or under the authority of
the division.

        (2) An entity that has entered into a provider agreement under
IC 12-15-11 to provide Medicaid in-home waiver services.

        (3) An individual or entity certified, licensed, or otherwise
approved by the division.

As added by P.L.243-2003, SEC.12.


IC 12-12.5-1-5

Rules

    


Sec. 5. The director of the division may adopt rules under
IC 4-22-2 necessary to carry out this chapter.

As added by P.L.243-2003, SEC.12.