CHAPTER 3.5. WATER BILL ADJUSTMENTS FOR UNDETECTED LEAKS

IC 8-1.5-3.5
    Chapter 3.5. Water Bill Adjustments for Undetected Leaks

IC 8-1.5-3.5-1
"Unusually large bill"
    Sec. 1. As used in this chapter, "unusually large bill" means aresidential water bill that reflects monthly water usage, in whateverunits measured, that is at least two (2) times the customer's averagemonthly usage at the premises.
As added by P.L.53-2004, SEC.1. Amended by P.L.2-2005, SEC.26.

IC 8-1.5-3.5-2
"Utility"
    Sec. 2. As used in this chapter, "utility" refers to a water utilityowned or operated by a municipality.
As added by P.L.53-2004, SEC.1. Amended by P.L.2-2005, SEC.27.

IC 8-1.5-3.5-3
Utility's discretion to adjust unusually large bill when excess usagecaused by undetectable damage to equipment
    Sec. 3. Notwithstanding IC 8-1-2-103(a), a utility may adjust anunusually large bill if the excess usage reflected in the bill is causedby physical damage to any facility or equipment supplying water tothe premises and the damage:
        (1) is not visible or detectable on the customer's premisesexcept upon excavation or some other disturbance of theproperty; and
        (2) is not the result of an act of the customer, or of any agent orcontractor hired by the customer.
As added by P.L.53-2004, SEC.1.

IC 8-1.5-3.5-4
Adjustments to be in accordance with policies adopted by utility
    Sec. 4. A utility that elects to adjust unusually large bills must doso in accordance with policies adopted by the utility. The utility'spolicies must specify the procedures by which a customer mayrequest an adjustment and prove the damage described in section 3of this chapter.
As added by P.L.53-2004, SEC.1.